Terms of Service

The short version: what you write is yours, use TaleWind fairly, and keep your own copy of anything that matters to you. The full terms are below.

1. These terms

These terms are an agreement between you and CharacterArc (“Company”, “we”, “us”, or “our”), which runs TaleWind. CharacterArc is a sole proprietorship based in California. By using TaleWind you agree to them and to our Privacy Policy. If you do not agree, please do not use TaleWind.

2. Who can use TaleWind

You must be at least 13 years old. If you are under 18, you need the permission of a parent or guardian. You sign in with your Google account and are responsible for what happens under it. During the preview, TaleWind is open by invitation only.

3. Your writing is yours

You own what you write in TaleWind, and you keep every right to it. To run TaleWind for you, you give us permission to store, copy, process and display your writing — including sending parts of it to our AI providers when you use AI features, and showing it to the people you choose to share it with. We use this permission to provide, maintain and improve TaleWind, and to find and fix problems. It ends when you delete your writing, except for copies kept for a short time in backups.

We never sell your writing or publish it, and we never claim ownership of it or copyright in it. People at TaleWind do not read it, except as our Privacy Policy describes.

4. What the AI writes

Text the AI produces for you is yours to use, change or discard; we claim no rights to it. AI can be wrong: it may state things that are not true or suggest text that resembles existing work. Check facts, and make sure what you publish is original and yours to publish. You are responsible for what you publish.

Your project keeps a record of how it was made — its versions in History and your conversations with the Agent, including each change the Agent made — and you can export it at any time, so you have your own record if you are ever asked to show how a work was created. We can’t promise how any court or publisher will weigh it.

5. Using TaleWind fairly

Please don’t:

• break the law, or use TaleWind to infringe anyone’s copyright or other rights;
• use it to harass, threaten or harm anyone, or to create sexual content involving minors;
• interfere with TaleWind: overload it, scrape it, get around its limits or credits, or try to get into accounts or data that are not yours;
• copy, resell or reverse engineer TaleWind, or use it to build a competing service.

We may remove content or suspend accounts that break these rules.

6. Sharing and comments

When you share a project, the people you share it with can read its written chapters and, if you allow it, comment. You decide who to share with and can stop sharing at any time. Comments you leave on someone else’s project are visible to them.

7. Credits, plans and payments

AI features use credits. Credits have no cash value and cannot be sold, transferred or exchanged for money. Credits given during the preview, or with an invitation, are given at our discretion, free of charge.

Plans. You can pay for a plan monthly or yearly. Its price, what it includes and how much it adds each month are shown before you pay, and prices include any sales tax or VAT. A plan adds its credits each month (a yearly plan too, month by month). Plan credits you don’t use carry over for one month, up to one month’s worth; when a plan ends, its remaining credits end with it.

Renewal and cancelling. A plan renews automatically at the end of each month or year and is charged to the card on file until you cancel. You can cancel any time in Settings › Plan and credits: you keep the plan until the end of the period you paid for, and it does not renew. If you change plans, the change takes effect at once and the difference for the rest of the period is charged or credited. If a renewal payment fails, your plan stays on while the payment is retried for a short time; if it cannot be collected, the plan ends. We will tell you at least 30 days before a new price applies to your plan, so you can cancel first.

Writing packs. A writing pack is a one-time purchase of credits. Its credits never expire and do not end with a plan.

Free trials. We may offer a free trial with some credits and no card needed. It ends after 30 days or when its credits run out, whichever comes first, and nothing is charged when it ends.

Refunds. Payments are not refundable, except where the law requires it or where we choose to refund. When a payment is refunded, the credits it bought may be taken back. If a payment is disputed with your bank, AI features may be paused on your account while we look into it.

Stripe. Payments are processed by Stripe, which keeps your card details. We never see or store your card number.

Whatever happens to a plan or a payment, your projects stay yours: you can open, read and export them, and nothing you wrote is deleted.

8. The service

TaleWind is in preview: it changes often, and may have mistakes or interruptions. We work hard to never lose your work — your project keeps a history of versions — but please keep your own copy of anything important (File › Export). We may change or stop features, and if we ever close TaleWind we will give you notice and time to download your work.

9. Feedback

If you send us ideas or suggestions, we may use them to improve TaleWind, with no obligation to you.

10. Ending

You can stop using TaleWind at any time and ask us to delete your account. We may suspend or end your access if you break these terms, or if we must for legal reasons; where we can, we will tell you first and let you download your work.

11. No warranties

TaleWind is provided “as is” and “as available”. As far as the law allows, we make no promises beyond those in these terms, including that it will always be available, error-free, or right for a particular purpose.

12. Limits on our liability

As far as the law allows, CharacterArc is not liable for indirect, incidental or consequential losses, or for lost profits or data, and our total liability for any claim about TaleWind is limited to the greater of the amount you paid us in the 12 months before the claim and US$50. Some places do not allow these limits, so they may not apply to you.

13. If there is a claim

If you use TaleWind in a way that breaks these terms or the law and someone makes a claim against us because of it, you agree to cover our reasonable costs of that claim.

14. Law

These terms are governed by the laws of the State of California, USA. Any dispute will be handled in the state or federal courts located in California, unless the law where you live gives you the right to bring it elsewhere.

15. Changes to these terms

We may update these terms. We will change the date above, and for changes that matter we will tell you by email or in TaleWind before they take effect. If you keep using TaleWind after that, the new terms apply.

16. Contact

CharacterArc, California, USA — support@talewind.me